Refund policy

  • Overview: Atopulse par car parts aur accessories kharidne ka shukriya. Hum chahte hain ke aap apni kharidari se mukammal taur par mutmaeen hon. Agar aapko koi masla darpesh hai, toh hum aapki madad ke liye tayar hain.

  • Return Window: Aapko item milne ke 7 se 14 din ke andar andar return ya exchange ke liye request karni hogi. Is arsay ke baad return accept nahi kiya jayega.

  • Eligibility for Returns:

    • Item bilkul unused, original packaging mein aur usi halat mein hona jis halat mein deliver hua tha.

    • Koi bhi car part jo install (fitting) kar liya gaya ho, use kiya gaya ho ya modify kiya gaya ho, woh return ya exchange nahi hoga (khaas taur par electrical parts jaise sensors, ECU, ya bulbs).

  • Defective or Wrong Parts: Agar aapko koi damaged, kharab ya galat car part mila hai, toh delivery ke 24 se 48 ghante ke andar humein pictures ya video ke sath report karein taake hum foran replacement ya refund ka process shuru kar sakein.

  • Refund Process: Return kiye gaye part ko check karne ke baad, aapka refund EasyPaisa, JazzCash, ya Bank Transfer ke zariye 3 se 5 working days mein process kar diya jayega.

  • Shipping Costs for Returns: Agar galti hamari taraf se thi (galat ya damaged part deliver hua), toh return courier ka kharcha Atopulse bardasht karega. Agar aap apni marzi se change ya return kar rahe hain, toh return shipping charges customer ko khud pay karne honge.