Shipping policy

Shipping Policy

Last Updated: September 2026

ATOPULSE currently offers delivery within Pakistan.

1. Order Processing

Orders are generally processed within 1–2 business days after order confirmation.

Cash on Delivery orders may require verification before dispatch.

Processing may take longer during public holidays, promotional periods, high order volumes, or circumstances outside our control.

2. Delivery Time

Estimated delivery time is generally:

3–7 business days

Delivery times may vary depending on the destination, courier service, weather, public holidays, road conditions, and other circumstances.

Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, where applicable, will be displayed at checkout before the order is completed.

Free shipping may be offered during selected promotions or on eligible orders.

4. Courier Service

Orders may be delivered through third-party courier and logistics companies.

Where tracking is available, customers may receive tracking information after dispatch.

5. Delivery Address

Customers must provide accurate delivery information, including:

  • Full name

  • Phone number

  • House/shop number

  • Street/area

  • City

  • Other information required for delivery

ATOPULSE is not responsible for delays caused by incorrect or incomplete information supplied by the customer.

6. Failed Delivery

If a courier cannot deliver an order because the customer is unavailable, unreachable, or the address is incorrect, the courier may attempt redelivery or return the package to ATOPULSE.

Additional delivery charges may apply for re-dispatch.

7. Cash on Delivery

Where Cash on Delivery is available, payment is collected at the time of delivery.

Customers should check the package for visible damage before accepting delivery where inspection is permitted by the courier.

8. Damaged Package

If your package appears damaged at delivery, take photographs of the package and contact ATOPULSE as soon as possible.

If the product is damaged or incorrect, please follow our Return & Refund Policy.

9. Delivery Delays

Delays may occur due to:

  • Courier issues

  • Weather

  • Public holidays

  • Road closures

  • High order volumes

  • Incorrect customer information

  • Other circumstances beyond ATOPULSE's reasonable control

We will make reasonable efforts to assist customers with delayed orders.

10. International Shipping

Unless otherwise stated at checkout, ATOPULSE currently ships within Pakistan only.

11. Shipping Contact

For shipping questions or order tracking:

Email: [EMAIL]

Phone / WhatsApp: [PHONE]